I applied online. The process took 4 weeks. I interviewed at BGL Insurance (Sunderland, North East England, England) in Aug 2022
Interview
The interview went smoothly, and the interviewer was very professional and friendly. The process felt more like a conversation about the role than anything else. I was offered the role and accepted, was given a rough start date, and told to wait for official confirmation. Weeks went by and despite calling and emailing I received nothing back until the 'start day' asking where I was, by this time I had already found, and started another job.
Interview questions [1]
Question 1
Most of the questions were scenario based, such as if a customer was angry, or upset how would you handle that call?