First you receive a digital interview, then simulation test if everything goes well this leads to phone interview via email. Telephone interview last 20-30 mins. After phone interview this proceeds to face to face interview which last 30-45 mins a few days later you receive offer. Telephone interview was pretty much background and experience, and a few customer service based questions. The face to face interview consist of behavioural questions, situational based questions, and background/ experience.