Bergen Community College interview questions

I recently went through an interview process for an IT support role, and it started with an initial screening where I was asked about my technical background, past experience, and the types of systems I’ve supported. After that, I had a technical interview where I explained how I would troubleshoot common issues with hardware, software, and networking, using real-world scenarios. I also completed a practical test to show how I handle support tasks and think through problems. Finally, I participated in a behavioral interview where I talked about how I communicate with users, handle difficult situations, and work as part of a team, showing that I can balance both technical skills and customer service.