Better Business Bureaus Interview Questions | Glassdoor

Better Business Bureaus Interview Questions

Updated Aug 17, 2017
50 Interview Reviews

Experience

Experience
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24%
14%

Getting an Interview

Getting an Interview
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11%
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  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Better Business Bureaus.

    Interview

    I met with the person who would be my direct manager and then she also brought in the operations manager. They were both friendly yet professional. They also told me about what the position entailed so I could make sure it was a good fit for me.

    Interview Questions

    • General questions about myself as well as how I would handle certain situations (angry customer or business).   Answer Question

  2.  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Better Business Bureaus.

    Interview

    -Apply through university
    -Come in for interview
    -Either offered or denied

    **I knew during the interview that I had the job when I was asked about a start date. Really familiarize yourself with projects BBB worked on to impress your interviewer(s)

    Interview Questions

  3.  

    Standards Specialist Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Better Business Bureaus (Austin, TX) in July 2017.

    Interview

    I got an email from BBB for a phone interview and they contacted me about a week after I applied. I finished the phone interview with the HR girl, and it lasted about 10 minutes. Generic questions about your customer service experience. Three days later, I got the rejection email.... I don't understand why when I have about two years of customer service experience....

    Interview Questions

    • Tell me about your customer service experience.   1 Answer

  4.  

    Database Administrator Interview

    Anonymous Interview Candidate in East Wallingford, CT
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Better Business Bureaus (East Wallingford, CT).

    Interview

    The interview process consisted of twenty people sitting in a board room.with the hiring Manager and Human Resource Representative. Each candidate was asked the same series of questions. This is not a professional way to conduct interviews. The BBB is suppose to represent and uphold the rights of the consumer. How can they practice this belief, when they are too lazy to schedule interviews for each candidate?

    Interview Questions


  5.  

    Sales Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Better Business Bureaus (Salt Lake City, UT) in May 2017.

    Interview

    Applied for sales position in Utah office. Someone called me within few hours to schedule an interview. When I showed up, first interview was a group one. A big tell-tale of high turnover. The manager that was conducting the interview didn't bother to read resumes of people sitting in front of him. BBB also lied on their job posting about compensation. It said a salary of 35k, turned out to be it's $10 an hour or if your commission is higher than your hourly wage you get your commission. After I confronted manager at the interview, he got defensive. I had to pull my phone out to show him what the job posting had in it. He kept being defensive about it. Told me math is broken and it's a still a salary position and so on. So when we were offered to stay for a second round of interviews, I took off without saying goodbye.

    Interview Questions


  6.  

    Standards Specialist Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Better Business Bureaus (Austin, TX).

    Interview

    In total, there was a 3-part interview. First, a brief over-the-phone interview with their HR Manager. Then, a quick one-on-one interview with the Director of Operations. Finally, a longer interview with the Director and the two Coordinators below them who would be my director supervisors if hired.

    Interview Questions

    • In what ways have you noticed a problem at work and actively implemented a solution to resolve this issue in the past?   Answer Question

  7.  

    Receptionist Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Better Business Bureaus (Philadelphia, PA) in February 2017.

    Interview

    very informal went down memory lane with former supervisor. everything went fine nothing to report. Reported to the interview on time spent time reminising on a lot of things

  8. Helpful (1)  

    Dispute Analyst Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Better Business Bureaus (San Diego, CA) in January 2017.

    Interview

    Pretty unprofessional and straight forward interview. Basic questions. Nothing to worry about. 2 panel interview. The first person was somewhat rude and uninspiring. 2nd person seemed more lighthearted and positive. However, they make it clear there is no room for growth and the pay is very low. I haven't received an offer as I just had the interview. If I do get one, I am going to decline for sure.

    Interview Questions

    • How do you deal with last minute change?   1 Answer

  9.  

    Operations Manager Interview

    Anonymous Interview Candidate in Fort Worth, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Better Business Bureaus (Fort Worth, TX) in January 2017.

    Interview

    Applied with resume to open position. Phone call invitation to interview. One hour interview. Prepared questions. Did great. Promised second interview. Got denial email four days later. There was something out of my control that impacted my success or failure.

    Interview Questions

    • Describe managerial strategy   1 Answer

  10.  

    Customer Service Specialist Interview

    Anonymous Employee in West Palm Beach, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Better Business Bureaus (West Palm Beach, FL).

    Interview

    One on One interview, with the Operations Manager, there was a review of my resume, discussion of past employment history, goals, education...as well as future aspirations. I was educated on the duties of the organization, their role in the community, what is expected of the agency's members, and so forth. We also discussed how my past experiences would be helpful to the position I was applying for. Also discussed flexibility and transportation.

    Interview Questions

    • What did I want to accomplish from this position?   1 Answer

    Negotiation

    I was able to negotiate a slightly higher pay rate


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