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      BigTime Software

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      Technical Support Representative Interview

      Oct 16, 2024
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at BigTime Software (Phoenix, AZ) in Oct 2024

      Interview

      I had two interviews over three days. The first, a screener call, went smoothly. The interviewer was friendly, we connected well, and they implied the position wasn’t highly competitive. The second interview—a 1-on-1 video call—was a different story. The interviewer was cold and stone-faced, showing no empathy and giving off the vibe that they'd already made up their mind before I even spoke. Regardless, I managed to get them talking and asked solid questions. We even discussed the schedule and location. Despite the positive feedback, I received a rejection a day later than promised, with the generic reasoning that they chose someone “more qualified.” This was for a low-level position, for which I have relevant experience. When I asked for feedback, they simply reiterated that it was positive.

      Interview questions [1]

      Question 1

      Why are you interested in this company?
      1 Answer

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