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      Global Billing & Revenue Operations Manager Interview

      Nov 2, 2020
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Branch (New York, NY) in Oct 2020

      Interview

      HR screener was initially running late and requested reschedule later. I professionally and courteously obliged. On the rescheduled interview I got the sense that the HR specialist was truly not interested in my responses. Specialist asked questions on my background but no questions regarding behavioral situational scenarios or qualifications. Interview was rushed to under 15 minutes. I was left feeling that I was solely a diversity check point record for them. I also sense ageism which was compounded on their staff count; not much over 40 years old.

      Interview questions [1]

      Question 1

      What is your Management style?
      Answer question
      avatar
      Branch response
      5y
      We're incredibly sorry to hear your feedback and I sincerely appreciate you for taking the time to voice it. We are really disappointed to hear that you did not have a good interview experience. We embody the “Candidate first” motto in our hiring process and strongly value your time as a candidate. I'm incredibly sorry that we didn't set clear expectations on the intent of the intro call. Every single candidate deserves a great experience through the process regardless of the eventual decision. You were definitely not a check point of any sort and I’m truly sorry if that was your experience. I’m looking into the specifics of this now to prevent it from happening again. While it was unfortunate that we couldn’t move forward with your candidacy, I want to thank you for sharing your candid feedback. I'd really appreciate if you could message me at shathiya@branch.io - I'd love to get more details to help me follow up with the team. Again, I'm deeply sorry and hope we can use this to learn and improve.