5y
We're incredibly sorry to hear your feedback and I sincerely appreciate you for taking the time to voice it. We are really disappointed to hear that you did not have a good interview experience. We embody the “Candidate first” motto in our hiring process and strongly value your time as a candidate. I'm incredibly sorry that we didn't set clear expectations on the intent of the intro call. Every single candidate deserves a great experience through the process regardless of the eventual decision. You were definitely not a check point of any sort and I’m truly sorry if that was your experience. I’m looking into the specifics of this now to prevent it from happening again. While it was unfortunate that we couldn’t move forward with your candidacy, I want to thank you for sharing your candid feedback. I'd really appreciate if you could message me at shathiya@branch.io - I'd love to get more details to help me follow up with the team. Again, I'm deeply sorry and hope we can use this to learn and improve.