Claims Reviewer applicants have rated the interview process at BrownGreer with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 46.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Reviewer roles take an average of 10 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at BrownGreer overall takes an average of 9 days.
Common stages of the interview process at BrownGreer as a Claims Reviewer according to 6 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 22%
IQ intelligence test: 11%
Skills test: 11%
Personality test: 11%
Background check: 11%
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Met with Human Resources and a few other staff members. They discussed the position, asked me a few questions and then opened it up for my questions at the end. Somewhat informative regarding the position. Overall it was a typical interview process for most positions.
I applied online. The process took 1 day. I interviewed at BrownGreer (Richmond, VA) in Jan 2013
Interview
There was a phone interview, then there was an in-person interview with two HR people. However, some people got hired as a contractor because they went through an agency. It is better to get hired as an employee. Contractors get laid off faster. I did not get hired at first. Actually, I received an e-mail a week after the interview telling me that I didn't get the job. Nearly two months later, I got a phone call out of the blue asking me if I was still interested. However, this time, the salary was for less because a "mistake" had been made previously. I asked if the salary was still 30K per year (about $16 per hour) as stated in the interview, and they said no. The HR person said "sorry, my mistake". They knew I needed a job, and obviously they were looking for more people at the time by going back to old prospects. I had to accept the lower offer, which was $14.71 per hour. I performed well and received a small raise later, though (just enough to help off-set the new increase in healthcare insurance premiums).
Interview questions [1]
Question 1
What do you do when something is complicated or difficult?
I applied online. The process took 5 days. I interviewed at BrownGreer (Richmond, VA)
Interview
The interview process consisted of two short interviews - one with HR and the other with low-level management. HR had the usual questions - best and worst qualities, a story about a time you resolved conflict at a prior job, etc. The interview with the manager was very short and informal.
Interview questions [1]
Question 1
Tell us about an achievement in a previous position.
I submitted an application online, received a phone call requesting an in-person interview, and within a week was offered a position which I accepted. The job title was initially unclear, although in training it became evident that we were hired to work in a call center. The questions were generally related to customer service experience and the intention was to confirm that prospective employees can keep their cool and can communicate clearly.
Interview questions [1]
Question 1
There weren't any particularly surprising questions, and this was one of my first ever "real" interviews.