Calabrio Interview Questions | Glassdoor

Calabrio Interview Questions

Updated Jun 3, 2017
7 Interview Reviews

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  1. Helpful (1)  

    Product Owner Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Calabrio.

    Interview

    I had a phone screen with HR and then two interviews over the phone with a few different hiring managers. The phone screen with HR left me not wanting to proceed with the company, but I gave them the benefit of the doubt and continued. It was structured in a very corporate way where the questions asked were simply about years of experience in technology, rather than depth of experience in any given silo. There wasn't one question that led me to believe they were screening for cultural fit or interest (which is the most important thing for me when looking for a new opportunity). It felt like the HR phone screen could have been accomplished by adding a few additional questions during the application process online.

    The screens with the Hiring Managers were an improvement b/c it did feel like it was more about fit and experience. However, I felt it was strange that both were 15 minute phone calls rather than in-person sessions. One of the Hiring Manager screens was for a role that I was clearly not qualified for, but I was asked by the recruiter to explore it. The Hiring Manager had clear expectations for what was needed (although the job description did not clearly articulate it) and my experience did not fit the role, leaving me embarrassed that the recruiter even recommended it to me.

    Interview Questions

    • How many years of experience do you have in Saas? How many years of experience do you have in working with call centers? How many years of experience do you have with <insert technology here>?   Answer Question

  2.  

    Vice President Operations Interview

    Anonymous Interview Candidate in Minneapolis, MN
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Calabrio (Minneapolis, MN) in March 2017.

    Interview

    Very casual and chill. Met the SVP over lunch and then met the CEO over lunch too. ONe thing that was very helpful was the description on what they were doing, what their strategy was and where they were trying to get too

    Interview Questions

    • Wanted to know about my operations experience   1 Answer
  3.  

    Product Owner Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Calabrio (Minneapolis, MN) in September 2016.

    Interview

    After applying through their website, HR scheduled a phone screen interview within a few days. The HR recruiter I spoke with was very engaging and easy to talk to, they also provided me with a great overview of the Calabrio business and culture. After speaking with the HR recruiter, I was quickly scheduled for two days of onsite interviews with hiring managers and panels of interviewers from development, QA, and Product Management.

    The two days were multiple back to back group interviews, focused on vetting my operational and tech knowledge around product development methodologies, technical understanding of virtualization, as well as cloud/SaaS models, and virtual telephony experience. The hiring managers were friendly but serious, yet on the other hand, the developers I spoke with were laid back and open/honest about their experiences.

    HR had requested that I come prepared to present a few feature requirements around user authentication, filtering mechanisms, and configuring a module.

    The technical questions weren't too hard from my perspective - really it seemed they wanted to validated whether I knew what I was talking about, rather than just bluffing to get the job.

    At one point the CEO, Tom Goodmanson jumped into the interview briefly and asked a few product-focused questions himself. I was impressed he took the time to meet me and determine for himself if I fit the Calabrio culture.

    Overall I was impressed with their interview process. It was more than just an interview but felt more like a conversation both ways.

    Interview Questions

    • What process would you go through to introduce new feature functionality and designs with a customer? What tools would you leverage to share and validate your vision?   Answer Question
    • Can you share a few key benefits that the SaaS application model for application users? What about from the perspective of the application providers?   Answer Question
    • How do you handle communicating with a customer around a feature request they want, but you know is not on the immediate roadmap   Answer Question
    • What are the stages of typical agile development models from the request to delivery?   Answer Question

  4. Helpful (3)  

    Software Engineer Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Calabrio.

    Interview

    I had an initial phone interview and then an in-person. I had a recruiter help me through the process and prepare me for the interview. Everyone was really nice. It was noticeable that they had lead many interviews and were hiring quite a few people. I talked to 6 people including HR and the CEO during my interview. The other people were in more technically oriented positions.
    The location is very nice, but they seemed to be catering to people barely out of college a little too strongly.

    Interview Questions

    • The questions were all very easy. I feel like they mostly wanted to see if I fit into the culture. I had to do. There was one simple coding question that required me writing the solution on a piece of paper.   Answer Question

    Reasons for Declining

    HR and management were not able to give me a good plan of how I could further my career and take on more responsibility.


  5.  

    Customer Support Representative Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 6 days. I interviewed at Calabrio (Minneapolis, MN).

    Interview

    Interview process consist of a phone interview with Human resources, followed by a more technical interview with the Director of Support Services. A third in-person interview would define if you are hired

    Interview Questions


  6.  

    Programmer Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied online. The process took 2+ months. I interviewed at Calabrio.

    Interview

    first phone interview with HR, second phone interview with higher ups--programmers, third tour of the place with HR and technical interview with principal. Seemed corporate like but trying to give the appearance otherwise. Seemed ok company but interview feedback was non-existent.

    Interview Questions

    • vague technical interview questions...often more than one way to solve a programming solution.   Answer Question

  7.  

    Senior Quality Assurance Engineer Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Calabrio (Minneapolis, MN) in April 2009.

    Interview

    0. Screening
    ---if pass---
    1. Manager interview
    2. Technical interview
    ---if pass---
    3. VP interview
    4. CEO interview
    ---if pass---
    5. Offer

    Total hours would be around 4 to 5 hours long

    Negotiation

    It was an associate / entry level position so I accepted without negotiate since I was fresh out of college

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