I applied online. The process took 2 weeks. I interviewed at Caribou Coffee (Minneapolis, MN) in Jan 2020
Interview
Very informal, which was helpful as an incoming barista with no experience. Helpful to hear that they care a lot about interacting with people in the community and establishing connections through coffee!
I had a Phone call with the General Manger of the store I applied to. The interview lasted about 20 minutes. The Questions were about customer service experience and familiarity with menu and offerings.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an unhappy customer and how did you fix their experience?
In person interview after asking for a position in person and receiving a paper with steps to apply online. This was a U of MN caribou so it was pretty straight forward and I was hired after the interview the next day.
Did two interviews. It was cool. But two seemed a bit much for a barista role. But it did show they were looking for someone who was serious. It was pretty laid back and went well
Interview questions [1]
Question 1
What is your favorite drink
what animal are you most like