- Most Recent
- Oldest First
- Most Difficult
Interviews at Credit Acceptance
Interviews for Top Jobs at Credit Acceptance
- Market Area Manager (57)
- Credit Analyst (14)
- Insurance Specialist (8)
- Collector (7)
- Customer Service Representative (6)
- Sales (4)
- Instructional Designer (4)
- Front End Collector (4)
- Senior Product Manager (3)
- Business Analyst (3)
- Corporate Recruiter (2)
- Software Engineer (2)
- Analyst (2)
- Market Sales Manager (2)
- Recruiter (2)
- Human Resources Manager (2)
- Director (2)
- Senior Analyst (2)
- Sales Representative (2)
- Supervisor (2)
- FE COLLECTOR (2)
- Redemption Specialist (2)
- Repossession Specialist (2)
- Associate Business Analyst (1)
- Associate Software Developer (1)
- Collections Supervisor (1)
- Web Content Specialist (1)
- Analytics (1)
- Intern (1)
- Internal Auditor (1)
Anonymous Employee in Texas City, TX
I applied through a recruiter. The process took 3 weeks. I interviewed at Credit Acceptance (Texas City, TX)
It was the most thorough and robust interview process but from the beginning proper expectations were set. Total was 3 very in depth interviews but confirms as to why they take the time to make sure they select the right person for the role.
- Wide variety of situational and experience questions.
Anonymous Interview Candidate in Colorado Springs, CO
I interviewed at Credit Acceptance (Colorado Springs, CO)
Very structured, organized and represented the company very well. From the initial interview with the recruiter, to the hiring manager. The amount of travel that was required wasn’t something that appealed to me, especially with not providing a company car.
- How would you handle walking into a car dealership to gain a client when the last person didn’t do a very good job?
What people are saying about Credit Acceptance
a year ago
Could anyone refer me to any of these companies? Please DM me if so! Acuity insurance SAS Edward Jones Wegmans Food Markets Inc Camden CHG Healthcare Baker Hughes Scripps Health Marriott International Hilton Hyatt Hotels Corporation CarMax Cisco Arnold & Porter General Mills Meridian Wellstar Health System Inc. Nordstrom Starbucks Workday Rocket Mortgage, LLC Orrick Cooley LLP Plante Moran Intuit Red Hat Dropbox genentech Synchrony Credit Acceptance Goldman Sachs HubSpot Oliver Wyman
Got a burning question about interviews at Credit Acceptance? Just ask!
On Glassdoor, you can share insights and advice anonymously with Credit Acceptance employees and get real answers from people on the inside.
I applied online. I interviewed at Credit Acceptance
3 stage process with a power point you make about you and live role play with RVP. 1st with recruiter, 2nd one is with the Director of sales for your region. 3rd is with a panel that includes the RVP
- all behavioral questions to get an idea of how you respond in situations
Anonymous Interview Candidate in Florida City, FL
I interviewed at Credit Acceptance (Florida City, FL)
First interview is with someone who’s never sold she’s simply a screener I don’t think someone that doesn’t have the qualifications for the position in question should be able to say you move to the second phase
- How many years sales experience do you have
Anonymous Interview Candidate
I applied through a recruiter. I interviewed at Credit Acceptance
One of the most old school interview processes I've done. Multiple rounds with the recruiter who reached out to me. Three rounds before even meeting with the hiring manager for the role. Then to be ghosted by the recruiter and sent an automated message. Do not recommend whatsoever
- Q: when was a time you struggled at work?
Anonymous Interview Candidate in Minneapolis, MN
I applied through other source. The process took 5 days. I interviewed at Credit Acceptance (Minneapolis, MN) in Oct 2023
Phone call asking general questions but was ignored repeatedly and more than qualified for the position. But yet they knew they were going to hire within anyway with someone less qualified. Why does this happen
- How are your sales numbers?
Anonymous Interview Candidate
I applied through a recruiter. The process took 3 weeks. I interviewed at Credit Acceptance in Oct 2023
Multiple rounds of interviews, including a 30-minute phone call with a recruiter, a coding interview using Karat (which is very nice), a hiring manager interview with mainly behavior questions, a tech interview, and a final interview
- Tell me about a time a project took longer than expected
I applied online. The process took 2 weeks. I interviewed at Credit Acceptance in Oct 2023
It was a straightforward and efficient process with 4 total interview steps. I met with the recruiter, Director of TA and other TA managers, VP of TA & Development, and the CTO. Everyone I met with was genuinely interested in hearing about my experience and trying to understand what I could bring into Credit Acceptance. They were warm and welcoming, creating an easy going and conversational interview style. It spoke volumes of the high caliber of people that work at Credit Acceptance. It was very obvious to me that they have a strong culture because they hire the right people. The process was quick from start to finish taking about two and a half weeks and the recruiter kept me updated at each step. I worked with Jordan Frank, he was incredible! He responded to every email within a few hours and helped me prepare for subsequent steps. He pushed the interview process along and I believe he really advocated for me!
- The questions were specific to my background, scaling and managing recruiting teams, technical acumen, sourcing and recruiting, and using data to improve hiring outcomes. The questions were very thoughtful and gave insight to the company and the team I'd work with. Nothing felt out of left field.
Anonymous Interview Candidate
I interviewed at Credit Acceptance
I cannot compare this to any interview I have ever had, but the process felt very programmed and impersonal. Not rude at all, but checking the boxes. Interacted with the interviewer a multitude of times leading into interview, and have not heard back after multiple follow ups on my part.
- Talk about your management experience.
Anonymous Employee in Atlanta, GA
I applied online. I interviewed at Credit Acceptance (Atlanta, GA) in Sep 2023
Interview process was very lengthy. Makes sense because they want to make sure they hire the right candidate and it will be a good fit for both parties. Very direct and open about the job and responsibilities! Be transparent and consistent. They ask very in depth questions so be prepared with examples of your work and answer in a STAR format. All in all, I had an amazing interview process. The recruiter was awesome and engaging, the DOS was personable, and the final interview was smooth. A little tricky on the role play but be your self and show your strengths and skills. If it’s a good fit, both parties will know pretty quick.
- Describe a time you had to deal with a tough customer? Describe a time you had to deal with an unpleasant coworker and how did you handle the situation? Why you? Why credit acceptance? How do you prepare your day, week, months? How do you stay organized? Etc
Credit Acceptance Interviews FAQs
Glassdoor users rated their interview experience at Credit Acceptance as 51.4% positive with a difficulty rating score of 3.09 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Market Development Manager and Staffing Coordinator rated their interviews as the hardest, whereas interviews for Training Manager and Senior Manager roles were rated as the easiest.
The hiring process at Credit Acceptance takes an average of 18.32 days when considering 216 user submitted interviews across all job titles. Candidates applying for EM Full-stack had the quickest hiring process (on average 1 day), whereas MAM roles had the slowest hiring process (on average 90 days).
Common stages of the interview process at Credit Acceptance according to 216 Glassdoor interviews include:
Phone Interview: 21.05%
Group Panel Interview: 15.29%
One on One Interview: 11.78%
Drug Test: 11.40%
Skills Test: 9.90%
Background Check: 9.15%
Personality Test: 5.89%
IQ Intelligence Test: 5.14%