I applied through an employee referral. The process took 3 weeks. I interviewed at Credit Karma (San Francisco, CA) in Jul 2015
Interview
Initial phone screening was typical. Unfortunately, the expectations that the recruiter set were not what happened next. I was informed that my resume would be sent to hiring manager and that I should receive a return call to schedule a phone interview with the hiring manager, before the end of the week. I reached out the recruiter once a week for the next 3 weeks and after touching base with the person that referred me, I was informed via email that they take great pride in their recruiting methodologies and that I was not a good fit at this time.
Interview questions [1]
Question 1
How does your experience correlate to the role you're applying for?
Thank you for your feedback. Looks like there's a lesson here of setting the right expectations on our end. We should have kept you informed throughout the process on the status of your application. We regret that you didn't have the best candidate experience with us, and wish you all the best in your search.
I applied through an employee referral. I interviewed at Credit Karma (San Francisco, CA)
Interview
There were several phone interviews that reviewed preliminary qualifications. Prior to interviewing I applied for this position online, but did not get a call back despite the fact that I was over qualified. I reached out to the recruiter prior to ask some basic questions to see if I was interested. I had to reach out to someone who works internally for the recruiter to respond to me. She had a snobbish attitude and it seemed like it was an effort every time to talk to me. She set me up with a phone interview with the hiring manager. That was also a high level review of my qualifications. He seemed excited about the prospect of having me on board. I was then set up to interview with another Director that I would be working with if I got the position. That interview went well, but again it was very high level qualifications with some details regarding specific experience in data analytics. I was then given a case study which had 4 companies with different data points. I was asked to analyze the data and present my finds and suggestions on how to fix the issues. I was asked to build a presentation and present to 2 managers. Prior to going out, the recruiter called me back and spoke about compensation. I had given them my requirements on the first interview, but it wasn't until now that stated the comp is less than what I wanted and if I was ok with that. I told her that it was late in the process to discuss this now. She said I should go anyway. Which made me feel like they are just doing this interview to get my insight and expertise than actually hire. This position has been open for over 10 months now and they have interviewed many (some reporting to Glassdoor of similar findings). When I arrived they gave me a small bag filled with a notebook, tissues, and breath mints all branded. I conducted 4 interviews that day. I presented to 2 managers, interviewed with the hiring manager, interviewed with a different Director, and finally one of the co-founders of the company. They all seemed to go very well except for one of the questions I asked each associate. I saw the ratings on Glassdoor were declining rapidly as of last February. When I asked this question no one knew the answer but did confirm what people wrote about not having seasoned management which left a wake of A players quitting. They are in transition right now.
Interview questions [1]
Question 1
Give me an example where you used data to make a decision.
I applied online. I interviewed at Credit Karma (San Francisco, CA) in Nov 2015
Interview
Long interview process, multiple calls, multiple people in person, went way over the allotted time. The engineers were fine, asked typical questions, some whiteboarding, etc. However-
PATHETIC HR and RECRUITING. Kept preaching communication skills but NEVER responded to emails, HORRIBLE followup, Complete lack of professionalism. Very immature HR team, not sure the mgmt knows what staff is doing or if they are just as bad at communicating. 1/10 would be their score, and that's generous. The engineering team is in "transition" shall we say, bit confused on roles. HR was really bad- funny because they were saying how Engineers and Product didn't communicate well- they are the worst.
Thanks for taking the time to share your interview experience. I’m disappointed to hear about your frustrations. If you’re willing to share specific concerns, please reach out to me directly. Best of luck with your job search!
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