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      Culligan

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      Global Senior Manager, Customer Experience Interview

      Nov 22, 2023
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Culligan (Denver, CO) in Sep 2023

      Interview

      Overall negative experience. Recruiter was very communicative until I finished the final case study/presentation. I’ve interviewed a lot and I would say this was the biggest case study that I had ever done, it took about 3-5 days to complete. The feedback I received along the way was all positive, including a 45-min phone interview with the recruiter, a 90-min video interview with the hiring manager, a 60-min case study/presentation with two people, and another 60-min video interview with a potential colleague. I haven’t heard a word since then, which was two weeks ago, so I assume I got ghosted. Not sure of the actual intention of the job posting since it’s been reposted several times on LinkedIn and remains open to this day (been over a month). It left me feeling all they needed was the info I shared during the presentation. Would not recommend this company based on my experience.

      Interview questions [1]

      Question 1

      How do you implement an NPS program?
      Answer question