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      Deel

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      Customer Support Specialist Interview

      Nov 13, 2024
      Anonymous employee
      Subang Jaya
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Deel (Subang Jaya) in Nov 2024

      Interview

      I applied via LinkedIn and received an interview invitation within 2-3 days. The process was very efficient, with clear communication throughout. After the first interview with HR, I completed an online assessment. Two days later, I was invited to the final interview with the team leads. The entire interview process was quick and well-organized. The questions focused primarily on understanding my background and experience, and there were no "trap" or overly difficult questions that sounded "interrogating". The interviewers were friendly, patient, and took the time to thoroughly answer all of my questions. The final interview involved mock calls with two team leads. Each lead conducted a mock call, allowing me to demonstrate my skills and how I would handle real-world situations. Overall, the interview experience was positive, and I appreciated the clarity and transparency provided by Deel throughout the process.

      Interview questions [3]

      Question 1

      What challenges did you face with clients/customers during your previous employment and how did you handle them?
      Answer question

      Question 2

      What are the three key qualities for this role in your opinion?
      1 Answer

      Question 3

      How do you measure success in this role and what would be your approach to achieve it?
      Answer question
      1

      Other Customer Support Specialist Interview Reviews for Deel

      Customer Support Specialist Interview

      Dec 16, 2025
      Anonymous employee
      Bogota, Cundinamarca
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Deel (Bogota, Cundinamarca) in Dec 2025

      Interview

      First, I had an interview with Antal that was the amazing recruiter, then I had the next interview with a Team Lead, this one was much more about skills and how I handled process in previous roles. The next interview was with the Manager and for this one they focused more on the improvements of processes and things I did that were above and beyond. And the last one was with a FinTech and Payments Lead, this one was focused on the Deel values. I felt supported and comfortable throughout the entire process, it was well-organized.

      Interview questions [1]

      Question 1

      Tell me about a situation where you had to move fast while maintaining quality
      Answer question

      Customer Support Specialist Interview

      Dec 12, 2025
      Anonymous employee
      Buenos Aires
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Deel (Buenos Aires) in Dec 2025

      Interview

      Background and experience at first, Technical task about answering customers, later describe how you demonstrate consistency, handle problems and priorities, stay efficient, and go the extra mile when you identify opportunities to improve the team or the product or service being provided. Include role-play examples and explain how you align with Deel’s values.

      Interview questions [1]

      Question 1

      Can you describe a time when you remained optimistic despite a challenging situation at work?
      Answer question

      Customer Support Specialist Interview

      Nov 8, 2025
      Anonymous Interview Candidate
      Lagos
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Deel (Lagos)

      Interview

      It was very fast and precise, moved to the next steps almost the next day after the previous one. The hiring manager was really nice and I think the best way to get in is by referral.

      Interview questions [1]

      Question 1

      Phone simulation and chat simulation. The rest were basic customer support questions.
      Answer question

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