Diligenta
Part of Tata Consultancy Services
Engaged Employer
Diligenta interview questions
Updated Apr 16, 2026Difficulty
Average
Experience
Very positive
How others got an interview
- 14%Staffing AgencyStaffing Agency
- 11%In PersonIn Person
- 7%RecruiterRecruiter
- 7%OtherOther
- 7%Employee ReferralEmployee Referral
Interview search
45 interviews
Diligenta interviews FAQs
- Glassdoor users rated their interview experience at Diligenta as 66.7% positive with a difficulty rating score of 2.33 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Contact Centre Operator and Change Manager rated their interviews as the hardest, whereas interviews for Ops Support and Change Manager roles were rated as the easiest.
- The hiring process at Diligenta takes an average of 22 days when considering 3 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Contact Centre Operator had the quickest hiring process (on average 14 days), whereas Change Manager roles had the slowest hiring process (on average 30 days).
- Common stages of the interview process at Diligenta according to 3 Glassdoor interviews include:
Group panel interview: 33%
Background check: 33%
Phone interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(166) ;
- Customer Service Representative (CSR)(24) ;
- Pension Administrator(17) ;
- Customer Service Administrator(16) ;
- Business Analyst(14) ;
- Complaints Manager(14) ;
- Customer Operations Representative(14) ;
- Administrator(13) ;
- Complaints Handler(13) ;
- Manager(11) ;
- Call Handler(9) ;
- Customer Service(9) ;
- Customer Service Advisor(9) ;
- Customer Service Associate(8) ;
- Office Administrator(7) .
