Customer Service Consultant applicants have rated the interview process at EPCOR with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Consultant roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at EPCOR overall takes an average of 20 days.
Common stages of the interview process at EPCOR as a Customer Service Consultant according to 1 Glassdoor interviews include:
Background check: 33%
Group panel interview: 33%
Phone interview: 33%
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Easy anyone could pass it. As long as you come prepared with a situation task action and share results you should do great. Also make sure you do research about the company and have a few facts handy
I applied online. I interviewed at EPCOR (Edmonton, AB) in Sep 2023
Interview
The interview was in person at their Edmonton office. It was quite interactive and fun. Great panelist..they made me feel comfortable. This was done after I passed the technical assessment online. It lasted for about 1 hour
I applied online. The process took 2 months. I interviewed at EPCOR (Toronto, ON)
Interview
Initial communication was a phone interview, followed by an in person technical assessment, and finally an in person interview. The whole process took about two months from application to offer acceptance. Very friendly and professional, great location as well.