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      Client Services Manager Interview

      Jun 9, 2022
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Empower (New York, NY) in May 2022

      Interview

      I submitted a job application on the company website on 5/6/2022. I was reached out by a recruiter that was assisting my assigned recruiter while she was out on vacation on 5/11/2022. I was scheduled for an immediate interview with two hiring managers on 5/17/2022. Afterwards (same day), I was reached out by my assigned recruiter who said I received good feedback and they wanted to move further. The next step was to submit a 30-minute timed writing sample to an escalated customer scenario. A few days later the recruiter followed up to let her know they were going to make an offer and I would receive a call by that Monday. That Monday 5/23/2022, I received my offer and had to submit a background check, credit check, drug test (including THC), and FINRA fingerprint clearance within 3 days. I let the recruiter know I had an AZ MMJ card. She explained that it would have to be submitted to Legal for review if I failed the drug test and we would go from there. A week later I found out I passed the drug test and background check. I was cleared to start on 6/13/2022.

      Interview questions [3]

      Question 1

      Explain a time where you had alot to do and how you prioritized your day.
      Answer question

      Question 2

      What is a a typical day in your prior job.
      Answer question

      Question 3

      Why do you want to work for Empower
      Answer question
      9

      Other Client Services Manager Interview Reviews for Empower

      Client Services Manager Interview

      Apr 2, 2022
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Empower (Denver, CO) in Mar 2022

      Interview

      Interview process was three weeks in total from applying online to offer received. Short thirty minute phone interview, writing assessment and then the final video interview with two hiring managers.

      Interview questions [1]

      Question 1

      Why do you want to work at Empower?, tell us a time about when you made a mistake, why are you leaving your current company?
      Answer question
      3

      Manager, Client Services Interview

      Feb 11, 2025
      Anonymous Interview Candidate
      Greenwood Village, Arapahoe, CO
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Empower (Greenwood Village, Arapahoe, CO) in Sep 2021

      Interview

      Telephone interview. It felt off, like the recruiter was just going through the motions. Also, the call had to be rescheduled because the first one was forgotten by the recruiter.

      Interview questions [1]

      Question 1

      Describe my time management and prioritization skills.
      Answer question
      1