Engine Member Support Associate interview questions
based on 2 ratings - Updated Jun 8, 2023
Easyinterview difficulty
Mixedinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Engine interviews FAQs
Member Support Associate applicants have rated the interview process at Engine with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 31% positive. This is according to Glassdoor user ratings.
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Interview process was efficient. 3 step interview process, heard back within 48 hours about next steps after each interview. Everyone throughout the interview process was easy to talk to and made the experience enjoyable.
Interview questions [1]
Question 1
They asked about previous work experience and if I had worked remotely before.
I applied online. The process took 2 weeks. I interviewed at Engine in Jan 2023
Interview
The interview process was quick. Contacted by a recruiter within a week. Interviewed with her the next day. The following week I had 2 interviews back to back. The first with the Associate Director of Member Support. The second was with a Member Support manager and the Associate Director of Client Operations. Both went pretty well. However before the interview I did a lot of digging on the diversity at Hotel Engine. It’s the only category they do not excel in. There are little to no minorities on the executive/ management team. Go to the companies LinkedIn page and you’ll find rows and rows of a very uniform workforce, lacking minority representation. I knew I wasn’t going to fit in as they kept touching base on the culture fit and their coworkers. Culture fit is code for we are all alike.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer.