Customer Service applicants have rated the interview process at Europcar with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Europcar overall takes an average of 13 days.
Common stages of the interview process at Europcar as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 33%
IQ intelligence test: 17%
Presentation: 17%
Skills test: 17%
Personality test: 17%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Europcar (Madrid) in Dec 2025
Interview
They asked me to present myself and my current experience; after a brief introduction, they asked me some questions regarding customer experience, soft and hard skills, and then about spoken languages.
I applied online. The process took 2 weeks. I interviewed at Europcar (Zürich) in Apr 2023
Interview
Was very comfortable and skill focused, firstly had an interview with the manager which was very informing and later got to meet the workers. got an offer at the end but declined because i got a higher paid alternative.