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      Front Desk Agent Interview

      Sep 18, 2025
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at FirstService Residential (Vancouver, BC) in Sep 2025

      Interview

      Phone call, pleasant introduction and handful of questions about experience. Went over resume and experience highlighting qualifications and wanting to start in a new career path. Average questions getting to know you and your interest in the company

      Interview questions [1]

      Question 1

      Background in customer service and hospitality.
      Answer question

      Other Front Desk Agent Interview Reviews for FirstService Residential

      Front Desk Agent Interview

      Jul 24, 2018
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at FirstService Residential (Mississauga, ON) in Jun 2018

      Interview

      Interview with area manager and HR Phone interview to check if still looking to be employed and working status Two stage interview and selection and brief orientation about the company and Job responsibilties. Followed by training with on-site supervisor

      Interview questions [1]

      Question 1

      why should we employe you at first service residential?
      1 Answer
      1

      Front Desk Agent Interview

      Nov 24, 2019
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at FirstService Residential (Vancouver, BC) in Dec 2016

      Interview

      After sending the resume, one of the HR staff contacts you, set an interview time for you, then you will have 2-3 interviews with, area managers, or CEO , depending to the position you applied, they will call you back, and send an e-mail about your training and the paper works.

      Interview questions [1]

      Question 1

      what you will when you face an angry client?
      1 Answer
      avatar
      FirstService Residential response
      5y
      Thank you for reviewing our interview process for Front Desk Associates.