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      FortisBC

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      Customer Service Representative Interview

      Nov 2, 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at FortisBC (Toronto, ON)

      Interview

      1 on 1 online interview with your team manager, some behaviour questions, and then interviewer introduced the position duty and benifts. before that you will receive a online ai interview including another questions

      Interview questions [1]

      Question 1

      why do you want to work for fortisbc?
      Answer question
      1

      Other Customer Service Representative Interview Reviews for FortisBC

      Customer Service Representative Interview

      Feb 6, 2025
      Anonymous Interview Candidate
      Vancouver, BC
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at FortisBC (Vancouver, BC)

      Interview

      Interview began with a prescreening round of skill questions and a short segment where you had to record short answers to questions. During this process a popup came up on my laptop, in the process of trying to close it the platform thought I had exited the screen and did not allow me to proceed with recording an answer. I withdrew my application shortly after, much prefer speaking to an actual human being.

      Interview questions [1]

      Question 1

      Why do you want to work at FortisBC?
      Answer question
      1

      Customer Service Representative Interview

      Feb 24, 2024
      Anonymous Interview Candidate
      Vancouver, BC
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at FortisBC (Vancouver, BC)

      Interview

      After the online assessment, the hiring manager sends an email for a video recording interview using VidCruiter. You will get 6-8 questions about general questions but request a few answers in one question.

      Interview questions [2]

      Question 1

      -Briefly describe cs experience and what your approach to cs is?
      Answer question

      Question 2

      -Tell us the most important thing you have learned from making a mistake at work. Describe the mistake. What did you do and what was the outcome? What would you do the second time around or what did you learn from this experience?
      Answer question
      2