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      Gainsight

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      Customer Success Interview

      Feb 3, 2018
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Gainsight

      Interview

      6 individual 30-45 min phone calls with 4-5 different people. Followed by a 1 hour in-person coffee meeting and a 2 hour presentation product demo requirement spanning 5 weeks. extremely positive feedback at every step but no answer or response as to why I was not offered the job.

      Interview questions [1]

      Question 1

      Basic CS experience questions
      Answer question
      6
      avatar
      Gainsight response
      8y
      I apologize on behalf of Gainsight. We realize candidates invest a significant amount of time when interviewing at Gainsight and we're committed to keeping them informed along the way. Failing to follow up with you violated one of our 5 company values: "Golden Rule - We believe in treating people the way we would want to be treated". No excuse. Again, I apologize.

      Other Customer Success Interview Reviews for Gainsight

      Customer Success Interview

      Mar 16, 2018
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience

      Application

      I applied online. I interviewed at Gainsight (New York, NY) in Mar 2018

      Interview

      This company is very prejudicial. They will not consider you if you don't have a BS/BA degree not matter what! There are so many reason why a person might not have their BA/BS. Gainsight thinks they are innovative, but they turn good and skilled people down because a certification. Good luck!

      Interview questions [1]

      Question 1

      Do you have a BS?
      1 Answer
      4
      avatar
      Gainsight response
      8y
      Thanks for the feedback. I will look into your concern about the degree requirement.