General Revenue Interview Questions | Glassdoor

General Revenue Interview Questions

7 Interview Reviews

Experience

Experience
57%
28%
14%

Getting an Interview

Getting an Interview
50%
16%
16%
16

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy

Interviews for Top Jobs at General Revenue

More

Candidate Interview Reviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty
  1.  

    Collector I Interview

    Anonymous Employee in Mason, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at General Revenue (Mason, OH).

    Interview

    Very laid back interview, since dress code is VERY LENIENT the supervisor who interviewed me had jeans with painted handprints and a tshirt.. initially surprised me, but they will take you to the collections floor after a short interview and let you sit with someone while they work and show you exactly how it works.. from there, they called me back in before I left the parking lot to fill out some more paperwork and let me know I had the job.

    Interview Questions

    • Previous work experience, (I had no collection experience) so then how other work and skills from other jobs would be beneficial in collections   Answer Question
    • Best strength/asset   Answer Question

  2.  

    Collector Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at General Revenue.

    Interview

    Had first and second interview one right after the other. Interviewed in October 2005. Easy interview.

    Negotiation

    No negotiating flat base pay. Not until 2011 did company consider raising base pay. Based on contracts worked base pay could be increased but lowered when contract over.

  3.  

    Collector I Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at General Revenue in April 2013.

    Interview

    The interview was by phone with an employment specialist in OH. The second interview was onsite in Horseheads, NY. There was a drug screening and background check.

    Interview Questions

    • What makes you interested in working for Sallie Mae Loans or one of it's affiliates?   1 Answer

    Negotiation

    There was no option for negotiation. It's a flat $12/hour plus commissions which are discussed during the interview. The intimation is that if you work hard and are a reliable employee, you will make much more in earnings.


  4.  

    Customer Serice Interview

    Anonymous Employee in Mason, OH
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at General Revenue (Mason, OH) in March 2011.

    Interview

    Put my application online. They contacted me to come in the following Monday for an interview. met with 2 mngrs. a lot of questions on how I wld handle different things. when I wld be able to start working. If I had reliable transportation.

    Interview Questions

    • What wld I do if I had an irate customer? what hrs cld I work. do I get along with others.   1 Answer

  5.  

    Collector Interview

    Anonymous Employee in Cincinnati, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at General Revenue (Cincinnati, OH) in July 2010.

    Interview

    When I started the interview process, I was out of state. The first interview I got was scheduled by phone through a 3rd party hiring agency. The lady I talked to asked me some general questions about my collections experience and computer skills. I moved to OH a couple weeks later to complete my face-to-face interview and was offered the position after my background check came back clear.

    Interview Questions

    • When was a time you had to deal with an irate customer and what did you do to diffuse the situation?   Answer Question

    Negotiation

    I was told the starting pay wasn't negotiable, but that the bonus structure was uncapped.


  6.  

    Collector Interview

    Anonymous Employee in Cincinnati, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at General Revenue (Cincinnati, OH) in August 2008.

    Interview

    Two separate interviews were conducted. Questions were very standard such as: What are your three greatest strengths? What are your greatest weaknesses? Name one time in a previous job where you were able to solve a conflict peacefully between coworkers. Tell me about yourself. How will previous work experience help you succeed in this position?

    Interview Questions

    Negotiation

    I was not able to negotiate any details of the job offer.


  7.  

    Human Resources Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 6+ weeks. I interviewed at General Revenue in December 2008.

    Interview

    Initial phone interview led to two face to face interviews. Culture was great and interviewers were very candid in what they were looking for and about the work environment. The building was beautiful and the office staff were friendly. Two face to face interviews back to back were long, and a little draining but were very informative.

    Interview Questions

    • Tell me about a time that you made a mistake that someone else found out about before you did.   Answer Question
    • How do you keep abreast of updates in the field?   Answer Question

    Negotiation

    not able to negotiate

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.