I applied through a recruiter. The process took 2 weeks. I interviewed at Gong (San Francisco, CA)
Interview
I had a recruiter reach out via LinkedIn to guage my interest, and I responded. She got me to the next level recruiter within a day, and I had a phone conversation with that person. She was friendly, knowledgable, and was able to qualify me. She set up a phone interview for me with the VP of Customer Success, and had a call scheduled within days. After that phone interview, I was asked to come into the office to meet with several other key people. The recruiter kept in touch with me, letting me know we were still moving forward, to ensure I was kept looped in. I appreciated the communication and she told me to reach out anytime. After the on-site interviews, I had a teleconference with the CRO. Very shortly after that meeting I was contactec by the VP of sales to discuss salary requirements etc. I felt incredibly respected during the entire process, and I felt like the negotiation was handled with a lot of emotional intelligence. There was no lowballing or heavy push back. The process overall was incredibly pleasant.
Interview questions [1]
Question 1
I was asked real-world questions about how I manage my book of business, what metrics I get rated on, how I might handle particular scenarios. It was a very well thought out interview process.
So glad to hear that you had an incredibly pleasant experience and... welcome to the Gong family!!
Can't wait for you to help the CSM Team continue to crush it!
Your fellow Gongster,
Eric Lindroos
Other Customer Success Manager Interview Reviews for Gong
I applied through an employee referral. I interviewed at Gong (Chicago, IL) in May 2026
Interview
The interview process was very straightforward with 4 rounds. One initial recruiter screen, hiring manager, mock presentation, and final meeting with a senior leader. All of which, were scenario based questions and insight into one’s professional career experience. I appreciated the thoroughness and professionalism of the team
Interview questions [1]
Question 1
What would one of your past leaders and cross functional partners say about you?
I applied online. The process took 2 weeks. I interviewed at Gong (Phoenix, AZ) in Jul 2022
Interview
Zoom interview, but I could tell from the beginning there was something, a hard skill, I was missing so they were not really interested. I am not sure what the tool or skill was...
I applied through a recruiter. The process took 1 day. I interviewed at Gong (Boston, MA)
Interview
Really disappointed with my experience with Gong, I use their product and think it’s great. I didn’t officially apply for the role but was contacted by the recruiter for an exploratory chat. After a couple of questions around my background, the recruiter immediately decided that I should be put forward for a less senior role despite my experience and I didn’t get a chance to ask a few questions and the recruiter said they had to run and could only answer 1.
Although I didn’t officially apply, I received a rejection email which I find insulting especially as this was meant to be an exploratory chat.
