I applied through an employee referral. The process took 4 weeks. I interviewed at Google (New York, NY) in Jan 2016
Interview
Very good recruiter - everything moved quickly very fast. I had a pleasant experience and would happily apply again once I find the right role. I think they were looking for someone with direct account manager experience so in retrospect you really have to know your skill set well!
Interview questions [1]
Question 1
You have 3,000 accounts and 3 weeks to sort through them. What data would you collect and how would you convince your customers to up sell across the verticals?
The interview process for the customer service representative position at Google was structured and professional. The questions focused on previous experience, communication skills, problem-solving, and handling customer situations. The overall process was straightforward and consistent with the responsibilities of the role.
Interview questions [1]
Question 1
“Can you describe a time when you handled a difficult customer and how you resolved the situation?”
I applied through a staffing agency. I interviewed at Google (Dublin, Dublin)
Interview
Organised , 2-3 rounds , more about media experience and more follow-up questions … last few minutes for questions to hiring manager … confident answer in STAR method is best way to proceed
They have a very well-structured hiring process and scheduling interviews was incredibly easy and convenient. The recruiter was super friendly throughout our entire interaction, and they thoughtfully provided post-interview feedback to me, which I greatly appreciated receiving.