I applied on the internet and received a call from a HR rep. asking when i could interview with the dept. Manager. I scheduled for the next week, i came in professional 3-piece suit for a entry level job. I felt over dressed but you're there to sell yourself. I was greeted by a dept manager and trainer and taken into a general office they use for interviews. They asked me to tell them about myself and job exprience. They ask how i would handle a difficult situation(s) or how willing i am to go the extra mile to solve it. After an hour i thanked them for their time and 3 hours later i got a call from HR with an offer. I had to submit to a backround check before the interview and a urine test for drugs.

Did an initial phone screen with a recruiter. She asked me fairly basic questions that were easy and super laid back. I then needed to take a behavioral assessment and schedule another interview with the hiring department. The final Interview was with three people who took turns asking all sorts of questions. There were moments of awkward silence In between questions which made me second guess myself. I felt like they wanted me to continue speaking even when I finished with my answer. They also emphasized the importance of knowing different apps and programs used. I wouldn’t recommend applying here unless you have extensive call center experience.