Guest Services Interview Questions | Glassdoor

Guest Services Interview Questions

Updated Apr 4, 2018
15 Interview Reviews

Experience

Experience
66%
7%
27%

Getting an Interview

Getting an Interview
53%
20%
13%
7
7

Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Team Member Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Guest Services (Washington, DC) in April 2018.

    Interview

    I found the job on the Guest Service, Inc. website. I applied and then received an email on the same day to schedule an interview. My interviewer was really friendly. She explained the roles within the position and the hours. I was essentially hired on the spot. She then gave me some paperwork to obtain necessary credentials/IDs.

    Interview Questions

    • Do you have customer service experience?   1 Answer

  2.  

    Cashier Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Guest Services (Washington, DC).

    Interview

    The interview was easy. Talk to the general manager about your current or last job & what work is performed. Also while talking, you are filling out paperwork. If you have experience in whatever you apply for, you basically got the job. It will be about a month if you are selected for the job because the company perform a background check.

    Interview Questions

    • Why you leaving your last job?   1 Answer
  3.  

    Accountant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. I interviewed at Guest Services.

    Interview

    The internal recruiter was over 30 minutes for our phone screen. When she finally called, she acted as though nothing happened, and proceeded with a scripted conversation that added absolutely no value. It's sad if that represents them putting their best foot forward at the beginning of the hiring process.

    Interview Questions

    • Why are you interested in Guest Services?   1 Answer

  4.  

    Front Desk Interview

    Anonymous Employee in Bear Mountain, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Guest Services (Bear Mountain, NY) in November 2016.

    Interview

    Interview was great with day general manager and a woman from HR. They offered me the position, and when I followed up they said that District manager was coming up from Virginia to meet me and two other potential applicants. That was about eight weeks ago. No communication and no call back to me

    Interview Questions

    • If I would still be working my other job cuz this did not pay well   1 Answer

  5.  

    Certified Nurse Assistant Interview

    Anonymous Employee in Shreveport, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Guest Services (Shreveport, LA) in June 2016.

    Interview

    The questions were straight forward and very easy to answer. The interviewers did not use two step questions. It was I step questions. I felt at ease while in my interview. You probably still need to practice if not use to answering interview questions

    Interview Questions

    • why do you want to work here.   1 Answer

  6.  

    Regional Manager Interview

    Anonymous Interview Candidate in Enumclaw, WA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at Guest Services (Enumclaw, WA) in September 2015.

    Interview

    4 step interview process that included travel (2.5 hours) at great distance to location. Both were good interviews yet not very hospitable. Not even a bottled water offered after driving great distance to visit a location. No call back not even an email after inquiring after the 4 interview.

    Interview Questions


  7.  

    Internal Audit Interview

    Anonymous Employee in Fairfax, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Guest Services (Fairfax, VA) in June 2015.

    Interview

    The entire interview experience was pretty much straightforward. They wanted someone who was a hard working individual that had attention to detail. The process consisted of a resume submission and then an interview with the auditing team. Was told about the outcome of the interview shortly afterwards.

    Interview Questions

  8.  

    General Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Guest Services.

    Interview

    Made me feel very comfortable. Questions all straight-forward. Only thing is they were very unsure of pay levels and job title, so it was confusing to me what I was getting hired for and for how much. Held back some info like commission percentages. Decided to have a bit of blind faith, so went for it!

    Interview Questions

    • What is your greatest weakness   1 Answer

    Negotiation

    The offered a very low figure. I left the interview and they called within 15 minutes offering more in the range of what I was looking for.. did not really negotiate after that point.


  9.  

    Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Guest Services in March 2014.

    Interview

    I applied online two months later i recieved an email to come for an interview. During the interview they asked basic question. They liked the fact that i had'nt had any experience in the field since they like to train you the way they want you to work. After the interview i recieved a second email to come for a second interview, i was told to dress in tan/khaki pants and non slip shoes for the second interview also i talked one on one and was asked more detailed scenerio based questions.

    Interview Questions

    Negotiation

    No negotiation


  10.  

    Front Desk Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Guest Services in May 2013.

    Interview

    Very simple, filled out an application and interviewed on the spot. Had to wait about 4 days for the background check and then started right away with on the job training.

    Negotiation

    n/a


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