The interview process was simple and straightforward. I applied online and was contacted shortly after for an interview. The interviewer asked about my previous experience, availability, communication skills, and how I handle different situations at work. The atmosphere was relaxed and professional, and the overall process was easy and not stressful.
Interview questions [1]
Question 1
Describe a time you had to deal with a tough customer
I didnt want to leave a review but glassdoor will not let me look at jobs unless i do. interview was easy - they will hire anyone. Interview questions were pretty normal. I worked there for a short period of time before we were forced to work remote due to the pandemic. I think they stayed remote
I applied online. I interviewed at Health Advocate (Philadelphia, PA) in Nov 2020
Interview
I engaged in a remote phone interview (primarily as a result of Covid-19). It was a first round behavioral interview contained baseline questions about customer service and past experiences. The hiring manager was easy-going and the interview was very brief.
Interview questions [1]
Question 1
What kind of previous customer experience do you have?
