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      Hilti Group

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      Account Manager Interview

      Dec 2, 2024
      Anonymous Interview Candidate
      Itala
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Hilti Group (Itala) in Nov 2024

      Interview

      Ho effettuato 2 colloqui con Hilti, il primo (telefonico) con un recruiter dove ci siamo presentati e abbiamo parlato dell'offerta e delle skills che necessitava la posizione. Esito positivo e ci siamo organizzati per il secondo colloquio con un'altra recruiter ma che aveva anche ricoperto il ruolo di Account manager, quindi conosceva il lavoro. Il colloquio con la seconda recuiter pensavo fosse andato molto bene perchè siamo stati 1 ora in call dove, dopo una presentazione reciproca, ci siamo confrontati su vari temi quali, le modalità di lavoro, gli approcci al lavoro, le skills (sotto riporto le domande a cui ho positivamente risposto visto i cenni di approvazione e le risposte della recuiter). LE PARTI NEGATIVE dell'iter non andato a buon fine e che riporto alla vostra (futuri candidati) attenzione sono diverse, ora vi spiego. Durante il processo di selezione con Hilti ho effettuato anche altri colloqui con altre società, una di queste mi ha dato esito positivo e mi mandato subito l'offerta di lavoro con contratto, ecc. Ho riportato quanto stava accadendo all'attenzione della seconda HR in quanto avevo fatto presente che non avrei accettato la proposta fatta poichè volevo entrare in Hilti. La storia è lunga da raccontare, arrivo dritto al sodo. Praticamente dopo 3 settimane dove chiedevo feedback a Hilti, così da capire se avessi potuto continuare con loro l'iter, e dove intanto rimandavo la comunicazione all'altra società, Hilti mi scrive per mail che non fittavo con i loro needs con una mail copiata ed incollata (sbagliando anche la firma poichè la recuiter ha copiato anche la firma di chi gli aveva mandato il solito messaggino per liquidare candidati). POCHISSIMA SENSIBILITA', Iter di selezione da rivedere, NESSUNA MOTIVAZIONE OGGETTIVA per la quale sono stato scartato.

      Interview questions [3]

      Question 1

      Quali sono i criteri con cui decideresti su quale cliente andare prima?
      1 Answer

      Question 2

      Caratteristiche personali per le quali ti vedi come sales?
      1 Answer

      Question 3

      Situazione difficile in cui ti sei ritrovato a gestire i problemi e ciò che ne deriva
      Answer question
      1

      Other Account Manager Interview Reviews for Hilti Group

      Account Manager Interview

      Dec 5, 2025
      Anonymous Interview Candidate
      Singapore
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Hilti Group (Singapore) in Dec 2025

      Interview

      They typically start with a phone interview, which is essentially a screening step to filter out most candidates. I would advise applicants to approach this company with caution. Based on my experience, they do not seem genuine about hiring and appear to be continuously pooling candidates. I have applied three times since 2021, and the same pattern repeats—constant job postings, no real progress, and their “pooling” cycle almost always begins in December. I have also attempted to follow up with their hiring team several times, but they either ignore the email or send an automated response claiming that I withdrew my application—which I did not. So, please be careful when applying to this company.

      Customer Service Representative Interview

      Oct 23, 2025
      Anonymous Interview Candidate
      Hong Kong
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Hilti Group (Hong Kong)

      Interview

      Nice HR, nice office, spacious cs centre Describe yourself showing interest to the job Working experience related to the post and example to show you are right for the postion

      Interview questions [1]

      Question 1

      Any example showing you are able to work under pressure?
      Answer question

      Account Manager Interview

      Sep 2, 2025
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Hilti Group (Dubai)

      Interview

      Professional but long. Expect 4-5 rounds but keep in mind they pick the best people. Questions are behavior and technical. Construction experience always a plus. Interview process mainly with HR and Area sales managers. Expect to meet many people then the one who like you will hire you.

      Interview questions [1]

      Question 1

      Explain how you won back a losing customer
      Answer question

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