Customer Services Representative applicants have rated the interview process at Home Depot Canada with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Services Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Home Depot Canada overall takes an average of 17 days.
Common stages of the interview process at Home Depot Canada as a Customer Services Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Home Depot Canada (Aurora, ON)
Interview
I applied online and after few days received a call from HD. First ,it was an interview over the phone,after that,I was invited for in-person one.On a third,t hey call me to come I to see a manager,discuss the salary and sighn a job offer.
Overall,it was really-really pleasant experience.Everybody was super welcoming and polite.
Interview questions [1]
Question 1
Why I want to work for Home Depot?
How I was treat an angry customer?
Wat would I do if I don't know the answer about a product?
Describe my last volunteering experience (from resume)?
What is the most important for me if I were a costumer (what am I looking for as a customer)?
What is the most important in customer service?
When I am available to start?
Expected salary?
Ready or no to work evenings and weekends?
Do I have a reliable transportation?
Why did I leave the last job?
If I had a pile of rush paperwork to do and a costumer in front ,which do I choose as priority?
I applied online. The process took 4 weeks. I interviewed at Home Depot Canada (Calgary, AB) in May 2016
Interview
I had a phone interview with head office. I passed, then went in to interview with a store manager. From there they said they would return a call within a week. I waited for 2 weeks and soon got rejected.
Interview questions [1]
Question 1
- why Home Depot?
- what skills do you have previously?
- what can you contribute?
- team conflict