I applied online. The process took 1 week. I interviewed at Housecall Pro (Remote) in Dec 2022
Interview
***UPDATE 12/09/2022***: I received an email today (2 days after the original interview) with a new interview time for today, which I was able to make. Turns out a health issue was involved in the problem with the original interview date/time. The interview conducted today was very professional. I would suggest to Housecall Pro that they might consider providing candidates with a point of contact so that communication issues like this don't spiral into misunderstandings.
***ORIGINAL POST***
I received an email to schedule an interview, which I did. A week later, on the morning of the interview, I received a Zoom link for the interview . Long story short, after clearing my schedule and preparing, I was ghosted at the interview (no one came). I sent an email to ask what had happened, and received no response. I contacted the company by phone, and they were unable to provide any information or assistance. I understand that ghosting is unfortunately something that happens in the interview process. But scheduling an interview, sending the Zoom link on the morning of the interview, and then not showing up... that's abusive, and it reflects quite poorly on Housecall Pro. ***SEE UPDATE ABOVE***
1
Housecall Pro response
3y
While we appreciate your follow up and the update around your overall experience, we see that there are still areas we can do better incuding proactive and speedy communcation when there are changes to interviews. We will take this feedback to guide the team around improved communication. - Housecall Pro People Team
Other Software Engineer Interview Reviews for Housecall Pro
I applied online. The process took 2 weeks. I interviewed at Housecall Pro
Interview
1. Call with HR
2. Live coding session with some theoretical questions, with one technical interviewer
3. Live coding session with a longer and larger exercise, with two technical interviewers
I talked on the phone with a very unfriendly recruiter.
Before the interview she sent me a pdf leaflet with information about the company and during the interview she asked me questions about the content of that pdf file.
The recruiter didn't tell me anything about the company or the recruitment process.
Interview questions [1]
Question 1
Typical HR questions about my motivation to join the company, experience
An initial recruiter call followed by an interview with one engineer (pretty standard algorithm type question) and then a few rounds with Engineering leadership and other engineers - one practical technical and a second theoretical technical
Interview questions [1]
Question 1
Can't disclose but all pretty standard! If you know your stuff then you should be good to go