It was simply straight forward, it was over the phone. Tell me about your experience, this is where you give a brief overview of your CV and that was followed by a competency based question which was “tell me about a time you delivered outstanding customer service experience”
Interview questions [1]
Question 1
tell me about a time you delivered outstanding customer service experience”
Very easy, you just have to be calm and confident and believe in the things you are saying. Your tone has to be clear and outstanding and make sure you do some research before hand so that you can easily understand a few things about the company Overall experience was great, learnt a lot.
I applied online. The process took 2 days. I interviewed at Huntswood (Umhlanga) in Jan 2023
Interview
Very professional I was asked general questions like how do I handle conflict at work, myself etc and the interviewer was friendly, I applied online they called me in for an interview the following day .did finger prints right after the internet
Interview questions [1]
Question 1
Tell us more about yourself
Why do you think you are best suited for this job
Your strengths
Your weaknesses
How do you handle conflict at work
What is customer service