I applied through craigslist and then a few days later I received a phone call. It was short "get to know you" call and then she requested I complete the application on the website. A week later my interview was held on site. Then I was sent a computer assessment to test my knowledge about MS word and basic computer skills. Later I was interviewed by the operations managers and they were very engaging. The questions were pretty technical and organizational skills were questioned as well as conflict resolution abilities. A week later I was told to send in my papers (sent via email) to do a background check and a drug screen. After I passed them, I was offered a position. Pay rate is non-negotiable as you are paid by Verizon and not Intellisource. You work for Intellisource but you are operating and providing services for Verizon.

Applied for job online. Initial interviewer was interested and engaging. Going to the second interview at the job site was a different story, the next interviewer seemed indifferent and unengaged; it lasted about 10 minutes and I was made to feel like the second interview was just a technicality, that I already had the job.