Customer Service applicants have rated the interview process at Investors Business Daily with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
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The interview process was done over zoom since it seems most if not all of the team is not in the office. It was informal, although hard to really connect over a computer screen.
Interview questions [1]
Question 1
why are you leaving current position, how are you at multi tasking