I applied online. I interviewed at John Lewis & Partners (York, England) in Oct 2020
Interview
Group interview - introduce yourself by telling one fun fact about yourself - given a piece of paper with 5 retail scenario based questions e.g. someone is wanting to find a joint gift for their mum and dad and you have to write down answers as to how you would respond in these scenarios - given 10 minutes to do this then you have to shout your answers out to the group and this is where you compete against the other people in the interview - Then you are given some more questions and this time its like an exam where you have to write down in silence how you would respond and again this is timed and they take this away to read for themelves - chat at the end about any questions
Interview questions [4]
Question 1
A customer walks into the shop and starts looking at things, how would you introduce yourself to the customer?
I applied online. I interviewed at John Lewis & Partners (Stratford, London, England) in Sep 2023
Interview
This was for the Christmas temporary role at Stratford. There was a group assessment. We had to come up with activities and events to hold in store for Christmas, food and drinks to hand out, products to display at the front of the store and explain why. It also mentioned something about trends. They were not standard customer scenarios. Then, we were told to write our availability. The assessment took approximately 1 hour and 30 minutes long.
Interview questions [1]
Question 1
What activities would you hold in store for Christmas?
I applied online. The process took 3 weeks. I interviewed at John Lewis & Partners (Solihull, England) in Nov 2018
Interview
Several tests needed to be completed. These were more lengthy than I anticipated. They were the typical scenario based questions. I was then invited to a group 'assessment centre'.
Interview questions [1]
Question 1
We were given a scenario we may face in store such as customer complaints and dealing with multiple requests at once whilst being understaffed. We were split into three groups and each group had an assessor. Then had to do an individual task where we had to deal with three different scenarios and how we would respond to them.
Thank you for the review. We are sorry to hear that you found the testing longer than anticipated. We will take this feedback forward to ensure we are clear upfront on how long candidates will need to consider when taking the tests.
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