KeystoneCare interview questions

The hiring process followed a standard structure: phone screener, online panel, and an in-person interview. However, what was highly atypical was the manner in which the staff handled interactions. From the start, they failed to meet their own self-imposed deadlines. Each time a deadline passed, I had to proactively remind HR to follow up—something no candidate should have to do. After the second interview, HR provided me with a personal cell number and asked when I could start. I was then invited to a final in-person interview with an excessive level of enthusiasm. During that interview, staff members repeatedly used phrases like "When you start" and introduced me as "our candidate." They also asked me to follow up with them regarding very personal, unrelated topics, further blurring professional boundaries. While I was never under the illusion that I was the only candidate, their approach was misleading at best. Should the hiring team treat a candidate like a best friend? No. Should I have listened to the negative reviews before applying? Yes. Despite being told I was a "perfect fit," I ultimately received a generic rejection email—only after reminding them to send it. The message stated that they had “found a good fit,” a vague and impersonal conclusion to an overly enthusiastic process. After 5 hours spent conversing with their staff, surely I deserved a call (on time), right? Am I disappointed? No—I dodged a bullet. This team overpromises and underperforms, and despite their words, humanity does not seem to be a priority. Proceed with extreme caution.