Brief phone interview and in person interview along with drug test and driving record verified. I had quite a few years experience dealing with ID support and desktop support which help me obtain this job. The job was everything I like to do such as training clients and employees installing new equipment troubleshooting network issues and communication issues and Hardware problem resolution. You got to get out of the office and travel to different appointments and select areas that you are in control of scheduling most of the time. Just don't make any mistakes and definitely don't get into an accident with her it's your fault or not because you will be held accountable and you will not be able to give your side of the story.