Customer Service Support Representative applicants have rated the interview process at Labcorp with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Support Representative roles take an average of 20 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Labcorp overall takes an average of 23 days.
Common stages of the interview process at Labcorp as a Customer Service Support Representative according to 5 Glassdoor interviews include:
Background check: 18%
One on one interview: 18%
Phone interview: 18%
Drug test: 12%
Personality test: 12%
Group panel interview: 6%
Skills test: 6%
IQ intelligence test: 6%
Presentation: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Labcorp (Uniondale, NY) in Mar 2009
Interview
I got a call about my inquiry of the postion and they wanted to interview me. I made an appt and met the department manager, who asked me about my experiences, what the job was about, and my educational background. The interview, took no more than 15-20 mins, I was not showed around the dept I was interviewing for. She did mention what the job consisted of and she told me the time I would be working, which was not the usual 9-5 but 11-8. Shen then told me I would get a call if the job was offered to me, in which I did a day or two later.
Interview questions [1]
Question 1
I would I describe my worst customer service experience and how would I have done that differently.
I applied through a recruiter. I interviewed at Labcorp (Los Angeles, CA) in Oct 2020
Interview
The interview was moderately easy and pretty straight forward! The interviewer was very personal and friendly. It only took about 30-40 minutes. Be prepared to answer behavioral based questions. Good luck!
I applied online. The process took 6 weeks. I interviewed at Labcorp (Burlington, NC) in Jan 2019
Interview
Applied December 24th 2018 received a call on January 7th 2019 for an on the spot phone interview did well on the phone interview, Talent Acquisition scheduled a face to face interview for the next day Jan 8th. Received an offer on January 17th start orientation February 4th 😃
Interview questions [2]
Question 1
All S.T.A.R Format Questions
Describe a time you went above and beyond for a customer.
I applied online. The process took 3 weeks. I interviewed at Labcorp (Burlington, NC) in Jul 2015
Interview
Completed onine application and assessments. Received email 2 weeks later to interview, interviewed with dept supervisors and waiting on background check. The interview was pretty informal and relaxed. Interview lasted less than an hour and she explained the benefits, health, dental and vacation and person days and how you earn them.