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      Linode

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      Customer Support Specialist Interview

      Jan 2, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Linode

      Interview

      Initial phone screening with a manager. Next, a HackerRank consisting of open ended tech support tickets and how you would interact with the customer via email. Finally, an in-person interview with your potential team at the Linode HQ in Old City. A thorough, yet thoughtful process. There was a great mix of questions regarding my competency to perform in the role, while simultaneously getting to know me as a person.

      Interview questions [1]

      Question 1

      Some basic linux command line and networking questions to get a feel for your tech knowledge. This line of questioning was used to assess your abilities, not to prevent you from getting the job. Thorough training is available after accepting an offer.
      Answer question
      1

      Other Customer Support Specialist Interview Reviews for Linode

      Customer Support Specialist Interview

      Apr 18, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Linode

      Interview

      Technical phone screening and in person assessment. Phone screen was basic Linux question. In person was to see if I was a culture fit. Explain a difficult situation you've been in professionally, that kind of stuff.

      Interview questions [1]

      Question 1

      Have you contributed to any open source software?
      Answer question

      Customer Support Specialist Interview

      Jan 14, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Linode in Jan 2019

      Interview

      The interview process was over the phone. The first part asked more general questions about yourself and the second part asked technical questions mostly regarding linux. The hiring managers did not seem interested in the start of the conversation. Even the greeting was dull and they had no follow ups after most of my answers.

      Interview questions [1]

      Question 1

      What relevant programming tools have you used in your data analytics experience (please provide duration of time used and level of proficiency) and what is Linux?
      1 Answer
      1

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