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      Local Hospice Lottery

      Part of Farleigh Hospice

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      Customer Experience Representative Interview

      Oct 9, 2025
      Anonymous employee
      Chelmsford, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at Local Hospice Lottery (Chelmsford, England) in Jun 2024

      Interview

      Very thorough with the manager and HR face to face. Had a second interview also. Good questions asked. Very professional and put you at ease. Felt the department had a high turnover as people didn’t seem to stay more than a year or so.

      Interview questions [1]

      Question 1

      How to deal with an unhappy customer
      Answer question

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