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Customer Service Representative applicants have rated the interview process at LogistiCare with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 33 user submitted interviews for this role. To compare, the hiring process at LogistiCare overall takes an average of 13 days.
Common stages of the interview process at LogistiCare as a Customer Service Representative according to 33 Glassdoor interviews include:
One on one interview: 18%
Skills test: 17%
Drug test: 17%
Phone interview: 16%
Presentation: 11%
Background check: 11%
IQ intelligence test: 4%
Personality test: 3%
Group panel interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at LogistiCare (Norton, VA) in Apr 2015
Interview
The interview process is easy apply online, get called in for interview, easy questions you have to write out a paper interview then a verbal interview with the same questions. If they call you for a second interview in Norton then it is just to go for a drug screening.
The interview process was actually pretty fast and its broken into two parts. First you will go through a phone interview and by the end of the call they will determine if you shall move forward. The phone interview lasted about 10 minutes at the most and they just ask you questions based off of your prior knowledge/experience with customer service. Once you set up your in person interview you're going to take a typing test and a listening skills test and by that time your nerves should go down especially if you passed both tests. The in person interview is actually not as nerve wrecking as some may think. They ask you pretty basic questions, mostly personal questions to really see how you are as a person and see how you're going to handle irate clients. The interviewer does their best to explain the job all while making you feel as comfortable as possible.
I applied online. I interviewed at LogistiCare (Charleston, WV) in Sep 2020
Interview
Interviewer was super sweet and friendly and made me feel super comfortable, the questons were not hard ones at all. just about experiences and how i thought id benefit from the company and vice versa. Over all she got me even more excited for this whole new chapter in my ife than i already am.
I applied online. I interviewed at LogistiCare (Linden, NJ) in Sep 2020
Interview
If the representative calls you and you miss the call, they give you their extension when you try to call them back. When you finally get them on the phone, they seem to be rushing.
Describe a time from your previous Job where you had a difficult customer and how to did you handle the situation, and what was the outcomr of the interaction?