I applied online. The process took 2 weeks. I interviewed at Lush (Stirling, Scotland) in Aug 2020
Interview
There was a group interview where we had to discuss products and marketing them.
Each of us selected a product and essentially practiced the sales/ad technique we would use in-store.
It was fine and easy enough to do if you're actually keen on or use their products.
Interview questions [1]
Question 1
What is your favourite product and how would you showcase it to a customer?
Group interview process. Not many typical interview questions, focused on scenarios and group work. As long as you sell the experience of the products, you are in with a good chance to land a casual role. Be confident and happy.
Interview questions [1]
Question 1
Sell the Twilight gift box to the group, using emotive language.
The Lush York interview process involves submitting an application, completing an initial interview, participating in a group session with role-play exercises, and attending a trial shift to assess customer interaction, teamwork, and brand value alignment.
Very engaging. You need to show off your personality and go above and beyond to engage not only the managers but the other interviewees. Lots of role play, designed to simulate the shop floor experience.
Interview questions [1]
Question 1
How would you convey Lush's ethical nature to customers?
