Lush Reviews | Glassdoor

Lush Reviews

Updated September 23, 2017
368 reviews

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3.7
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Lush CEO Mark Constantine
Mark Constantine
209 Ratings

368 Employee Reviews

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Pros
  • Really fun place to work, 50% discount, good pay (in 69 reviews)

  • The company gives great discount to employees and there is a lot of internal job opportunities (in 32 reviews)

Cons
  • No full time employees in retail stores apart from management (in 16 reviews)

  • Some part-time staff were very competitive, some supervisors also seemed to worry about 'getting ahead' (in 14 reviews)

More Pros and Cons

  1. "Floor leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floor Leader
    Former Employee - Floor Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lush (More than 3 years)

    Pros

    Great environment and lots of opportunity

    Cons

    A lot of work minimal pay


  2. "Company shows care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lush part-time

    Pros

    -Generally, sensitive and understanding managerial teams.
    -Brand Values that are truly admirable (like that perfume is art for the nose, packaging standards, quality and safety standards...)
    -50% discount
    -products are high quality for the price compared to other brands like l'Occitane. Therefore, easy to sell.
    -Development. This is the only entry level job I've had that has cared enough to track my development and help me set goals.

    Cons

    The pay could be higher.

    Advice to Management

    Thank you!

  3. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Lush part-time

    Pros

    Team was very very awesome

    Cons

    A very very high volume location


  4. Helpful (1)

    "A growing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Ambassador in Jacksonville, FL
    Former Employee - Sales Ambassador in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lush part-time (More than 3 years)

    Pros

    Lifelong friends, work-life balance, paid time off, free/highly-discounted product

    Cons

    Inconsistent hours/income, trajectory is largely based on favoritism within shops, lack of development


  5. "Sales Associate"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lush part-time

    Pros

    Great schedule flexibility, awesome holiday-time bonuses

    Cons

    Not many, usual customer issues every now and then


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lush part-time

    Pros

    Free products, great product discounts, can be creative in what you wear to work. Love the values, and history of the company. All products are handmade and ecofriendly.

    Cons

    Pushed to do product demonstrations and meetkng sales goals.


  7. Helpful (1)

    "Nice while you're in school or just want a part timer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Ambassador
    Former Employee - Sales Ambassador
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lush part-time (More than a year)

    Pros

    Generous discount on product and opportunities to volunteer with various grassroots charities

    Cons

    Aggressive sales pressure despite there not being any commission benefits

    Advice to Management

    There is little room for growth in the company if you start off in a store. Perhaps provide more opportunities for promotions

  8. Helpful (1)

    "I really was excited to start this job, but the novelty wore off quickly and the dynamics are just a little irritating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Ambassador in Destin, FL
    Former Employee - Sales Ambassador in Destin, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Lush part-time (More than a year)

    Pros

    I enjoy being able to tailer skin and hair regimens to my customers desired results and that all of our products are non-prescriptive. I also love the discount and my work environment as a whole because all the employees at my location get along very well and there is little to no drama at all. There is also so much room to grow in the company and so many people who are more than happy to help guide you in the direction that is best for you.

    Cons

    It gets a little annoying to be told how to do your job over and over again by the floor leaders because they like to suggest steps when you check in with them even if you were already about to do that. Some FL let that power get to their head and they get a little bossy/anal about how things are done. The entire job is also centered around customer experience so you're essentially expected to wait on customers hand and foot and cater to their every need. As with most retail jobs, the customers can be a little more than aggravating. Unless you are someone who needs a lot of guidance and direction, it will get on your nerves.


  9. "A Lushie in Love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lush part-time (More than a year)

    Pros

    I absolutely love working for LUSH! It is a wonderful company with great advancement opportunities. This company has some pretty awesome core values which make it a really interesting place to work.

    Cons

    As in all retail, the pay could be better.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lush part-time

    Pros

    The people are so energetic and fun. They make me and everyone around them happy and excited for work.

    Cons

    Sometimes the store can be very crowded and hard to get help from your co-workers. And the customers are sometimes ignored due to the low staff.

    Advice to Management

    Maybe to have even more employess during the work hour.


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