Reservations Agent applicants have rated the interview process at MSC Cruises with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 61.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservations Agent roles take an average of 1 day to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at MSC Cruises overall takes an average of 37 days.
Common stages of the interview process at MSC Cruises as a Reservations Agent according to 3 Glassdoor interviews include:
Phone interview: 18%
Presentation: 18%
Drug test: 18%
Personality test: 9%
Group panel interview: 9%
IQ intelligence test: 9%
One on one interview: 9%
Background check: 9%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 1 day. I interviewed at MSC Cruises (Fort Lauderdale, FL) in Mar 2016
Interview
Easy interview Hired pretty quick Staffing agency interviewed me first and I was in there the same day. Not sure what else to say seems like they needed people right away
Interview questions [1]
Question 1
When can you start?
Can you work nights and weekends
Helpful if you have cruise experience
Smooth and easy interview process. Was offered the position about an hour after interviewing. Was offered a remote position so everything was done online in terms of the onboarding process.
Interview questions [1]
Question 1
Name a time you disagreed/had to correct your boss and how did you go about it?
I applied online. I interviewed at MSC Cruises (Fort Lauderdale, FL) in Jan 2018
Interview
The process was not very difficult. Phone screening by an outsource, then contacted by HR for a interview with the department manager. Offered position same day, took offer.