Mothercare Customer Service Interview Questions

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Mothercare

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Customer Service Interview

Aug 22, 2025

Anonymous employee

Kingston upon Thames, England

Other Customer Service Interview Reviews for Mothercare

Customer Service Interview

May 23, 2018

Anonymous employee

Brixton, London, England

Accepted offer

Positive experience

Mothercare interviews Mothercare Customer Service interviews Mothercare interview

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Customer Service Interview

Aug 22, 2025

Anonymous employee

Kingston upon Thames, England

Other Customer Service Interview Reviews for Mothercare

Customer Service Interview

May 23, 2018

Anonymous employee

Brixton, London, England

Accepted offer

Positive experience

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Mothercare (Kingston upon Thames, England)

Interview

Easy to interview; informal and staffed very keen to listen to your experience. Discussing experience, skills and personal and professional attributes which relate to the job. 1 interview only no additional tests

Interview questions [1]

Question 1

Explain how you would manage a difficult customer

Answer question

Easy interview

Application

I applied in-person. The process took 2 days. I interviewed at Mothercare (Brixton, London, England) in Oct 2017

Interview

I’m usually full of nerves at an interview but Mothercare interviews aren’t intense, a lot of questions but very easy to answer. The interview takes half an hour or so. Just be prepared for what feels like 100 questions!

Interview questions [2]

Question 1

Previous work experience if you have any but usually if you don’t you’ll still be considered as long as you’re enthusiastic and determined to put in the work.

Answer question

Question 2

Mothercares history. Only 2 questions.

Answer question

Customer Service Interview

Sep 17, 2017

Anonymous employee

Peterborough, England

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Mothercare (Peterborough, England) in Mar 2017

Interview

Group interview, Very long but very interesting. Lots of opportunity to make your self shine above the others. Informative of how mother care works. Got a feel for the place from other workers. A tad longer than what i was expecting though

Interview questions [1]

Question 1

The basics on our life story / experience

1 Answer