I attended a group interview for Christmas casuals. We ran through customer gifting scenarios, such as offering the best advice for a parent looking for music for their child. We were also asked what department we would want to work in.
Average interview
Application
I applied online. The process took 4 weeks. I interviewed at Myer (Melbourne) in Sep 2025
Interview
Easy process. 1-hour group interview. Asked about previous customer service experience. Received an offer within 2 days. accepted and onboarded within a week and started working. Nice people relaxed work
Interview questions [1]
Question 1
Customer service experience in retail industry if any
Medium
1. Phone call
2. In person group interview- given retail operative tasks to demonstrate and complete in line with Myer processes, role play of customer service senarios
3. Offer advised on the phone
Interview questions [1]
Question 1
Describe how you would handle a difficult customer
