I applied online. I interviewed at Oak Street Health
Interview
First had a 15 minute phone interview with HR in central location (Atlanta). This was just me telling them about my experience and them explaining the job to me. An interview with the clinic manager was then set up. However, HR was in a different time zone and scheduled my interview time that we agreed on in their time zone and not mine. I am glad I caught this in the email. Attention to detail should be exercised better. In-office interview was interesting. Clinic was located in an extremely unsafe area of town. I was told there would be homeless people sleeping on the sidewalk when I get to the clinic every morning. There is a “security guard” at the door, but anyone can stay in the clinic lobby all day if they wish even if they aren’t a patient. Basic interview questions by manager and then physician came in and also interviewed me. She told me documentation is important and to never throw a physician under the bus when documenting. Asked what I would do if a patient told me she was rude to them. These 2 questions alone were somewhat red flags to me. Manager said sometimes the staff has to hunt down patients in the ER to do hospital follow-ups. This seems wrong on many levels and unsafe for staff. They also mentioned that the nurse is responsible for having appointments with diabetics and those with hypertension. The nurse would also manager their medications and educate these patients. I have never seen an office with this protocol. Nurses can educate, but it is the physicians job to prescribe and manage diseases. This was also not listed in the job description. The interview lasted an hour and I was told they had one more person to interview, but I would hear back from HR within a week regardless of if I got the position or not. It has now been over 2 weeks and I still have not heard anything.
Interview questions [1]
Question 1
What do you know about Oak Street Health? Tell me about a time when you had to deal with a difficult patient. If a patient calls you and says they are at the pharmacy to get their medicine and the pharmacy doesn’t have it what would you do? Are you comfortable working with people with substance abuse and mental health issues? Tell me about yourself. What would you say to the provider if a patient says they were rude to them? What would you say to the provider if they prescribed a patient 2,000mg of metformin bid?
I applied online. The process took 3 days. I interviewed at Oak Street Health (Atlanta, GA)
Interview
The interview price was pretty simple. I applied and within days, I was contacted by a recruiter. She interviewed me over the phone which was easy then set me up with a 2nd interview for in person with a manager. My 2nd interview went well too and I was offered the position the same day.
Interview questions [1]
Question 1
The general, so tell me about why you chose our company.
I applied in-person. I interviewed at Oak Street Health (Philadelphia, PA) in Jan 2025
Interview
Interview process was great. Practice Manager was transparent about areas of improvement, expectations, and company values. I would recommend this organization. The integrated care infrastructure is remarkable. The model is fairly new in this field but I am very optimistic about its success.
I applied online. The process took 2 weeks. I interviewed at Oak Street Health (East Saint Louis, IL) in Mar 2024
Interview
The interview process was long. It was a panel style interview where each person ask me questions about my work history as well as what projects I contributed to help achieve goals, etc. The people were nice but it felt more like an interrogation rather than getting to know the candidate. I also had an impromptu interview with the Human Resources afterwards and that went well too.
Interview questions [1]
Question 1
What projects I participated in the achieve goals on the unit I worked on?