I applied online. The process took 1 day. I interviewed at Oakland University (Rochester, MI) in Aug 2021
Interview
If you have an entry level understanding of IT concepts such as operating systems, data backups, and basic troubleshooting processes you'll breeze through most of the questions. I interviewed remotely, and it was definitely one of the more serious interviews I've taken part in,
Interview questions [3]
Question 1
How would you confront a customer if you accidentally deleted their data?
A customer states that when they turn their computer on, they see it light up, and they can hear the fans spinning, but their monitor is not displaying anything. What is the first thing you look for?