Customer Service Representative applicants have rated the interview process at OutSystems with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at OutSystems overall takes an average of 31 days.
Common stages of the interview process at OutSystems as a Customer Service Representative according to 4 Glassdoor interviews include:
One on one interview: 19%
Presentation: 19%
IQ intelligence test: 14%
Phone interview: 14%
Drug test: 10%
Personality test: 10%
Group panel interview: 5%
Other: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
I applied through other source. I interviewed at OutSystems (Lisbon, Lisbon District) in Dec 2020
Interview
The interviewing process was comprised of 3 interviews and 2 sets of exercises, being each set performed after an interview. Both the interviews and the exercises focused on exploring and evaluating how well a candidate can fit into the role, from a human and technical points of view. Overall, I felt quite motivated during the whole process!
Interview questions [1]
Question 1
Tell us about something you have done for a client, which has surpassed their expectations
I applied online. The process took 2 weeks. I interviewed at OutSystems (Kuala Lumpur) in Dec 2019
Interview
Applied through Glassdoor, contacted within a couple of days later. The process was easy, normal hiring process. First, recruiter call and asked about self introduction, salaries, available date,etc. After that, required to do an email assesment. Another call with Senior and Customer Service Lead. Finally a Customer service test and that is all. All in all, a great interview experience, nice people and friendly chat within professional space.
I applied online. The process took 2 weeks. I interviewed at OutSystems (Kuala Lumpur) in Oct 2019
Interview
First there would be interview with HR. After that, you will be given a written assessment. If you passed the assessment, you will be called for a face to face interview at their office. After that, there was another assessment, and the final interview with customer service team leader and People Success, APAC.