Customer Service Representative applicants have rated the interview process at Paddy Power Betfair with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 66.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Paddy Power Betfair overall takes an average of 20 days.
Common stages of the interview process at Paddy Power Betfair as a Customer Service Representative according to 6 Glassdoor interviews include:
Phone interview: 33%
Group panel interview: 25%
One on one interview: 17%
Other: 8%
Skills test: 8%
Presentation: 8%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Paddy Power Betfair (Doncaster, England) in Mar 2015
Interview
First went in and got greeted very nicely and led to a small room to simply fill out a basic maths test and then after completing this and passing it they gave me a face to face interview which was very easy going and relaxed
Area manager is rude, process is longer than it needs to be. Working in a bookies is not rocket science yet they treat it as though it is. Wouldn't recommend.
I applied online. I interviewed at Paddy Power Betfair (Camden Town, England) in Mar 2023
Interview
Approximately 30 situational questions on online test, virtual interview with a member of HR (use STAR method to answer questions), informal chat with store manager to talk more about yourself so that they can see whether you’d be a good fit in their team.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer, and how did you deal with the situation?
I applied online. I interviewed at Paddy Power Betfair (Killarney) in Jan 2023
Interview
Interview through Zoom . Relaxed and informative . Time flew , I didn't realise the time spent on the interview . I got good feedback and offer within an hour of finishing .
Interview questions [1]
Question 1
What was one of your best experiences of using communication to resolve an issue with someone successfully ?