Quid Client Service Associate interview questions

Really unprofessional interview process. I initially received an e-mail from the recruiter who wanted to arrange a phone screen and then we set up a time for the call. Ten minutes before the phone call, I received an email from the recruiter saying something urgent popped up on his end and we need to reschedule the call for next Tuesday. After I sent my availability for the day, I did not get a response for a while and then received an e-mail from the recruiter which said after talking with the hiring manager, my past experience does not perfectly fit this position and they won't have the phone call with me. This reflects just one thing - unprofessional work ethic. It is their job to make sure that people whom they are contacting for the phone screens initially fit their criteria. And if you once send the request, then it is rude to cancel it last minute as if something came up in the last minute and then say they cannot have the phone call because I don't have the desired experience. I can't imagine how they are dealing with their clients while they cannot handle a very simple conversation with an applicant.

The process moved pretty quickly with 3 rounds: 1) recruiter screening 2) call with hiring manager 3) onsite which consisted of a informal / behavioral interview, analytical interview, and presentation. Analytical interview consisted of a case to evaluate my ability to segment customers and approach to answering an open-ended question. Presentation was based on a take home assignment in which I had to research a topic and answer open-ended questions by using Quid, with the focus of reinforcing the utility of the product and demonstrating my communication skills. Overall the interviewers were pleasant, but the process was disorganized - several last minute changes on the day of my onsite, and no one followed up with me afterwards even though I reached out twice. It's understandable for a company of this size to have imperfect processes, but I would expect Quid to have more respect for candidates' time. Even if a candidate isn't a fit for the role, they need to understand that he/she took time away from work and spent time preparing. I agree with the previous reviews in that they need to spend more time evaluating what they are looking for in candidates.